Customer Service Jobs Available in Tampa, FL

Earn competitive pay and grow your career with a supportive team.

Discover flexible seasonal roles and long-term career tracks with 100% company-paid medical insurance, generous 401(k) matching, and fully paid training.

Customer Service Jobs Available in Tampa, FL

Earn competitive pay and grow your career with a supportive team.

Discover flexible seasonal roles and long-term career tracks with 100% company-paid medical insurance, generous 401(k) matching, and fully paid training.

Discover KGCCO

No Sales. No Cold Calls. Just Quality Service.

Benefits That Work for You

Paid Training

Get fully paid from day one while you learn everything you need.

Overtime & Holiday Pay

Maximize your earnings with holiday pay and extra hours.

Extra Pay for Bilingual

Earn a premium hourly rate increase for your multi-language skills.

Health Insurance

Enjoy low- or no-cost medical insurance for all CSR positions.

Attendance Bonuses

Earn extra cash bonuses just for being reliable and on time.

Referral Bonuses

Get paid cash rewards for bringing talented friends to the team.

 Find Your Fit

Short-Term Roles

Earn competitive seasonal income and performance bonuses with fully paid training during our peak enrollment period.

Long-Term Careers

Secure year-round stability with 100% free medical insurance, immediate 401(k) matching, and room to grow.

Speak More Than One Language? Earn More.

Put your multi-language skills to work helping diverse communities navigate their healthcare – and get rewarded for it. We offer an extra premium pay bump for bilingual team members.

Speak More Than One Language? Earn More.

Put your multi-language skills to work helping diverse communities navigate their healthcare – and get rewarded for it. We offer an extra premium pay bump for bilingual team members.

Frequently Asked Questions

KGCCO provides high-quality call center support to help thousands of Americans navigate complex healthcare plans offered through the Federal Marketplace. Our team guides individuals and families through their options so they can make informed decisions about their well-being.
At KGCCO, we understand that our front-line Customer Service Representatives are the lifeblood of our success. Because of this, both short-term and long-term positions actually represent the same vital role – just at different stages of your career journey with us!

Short-term positions: all new team members begin in a short-term, limited-service capacity. These roles act as a trial period and are focused strictly on our peak volume during the Federal Marketplace Insurance Open Enrollment Period (OEP) in the fall and winter months. It’s a great opportunity for a rapid income boost while you get to experience our positive, people-centric work environment.

Long-term positions: the difference is that long-term careers are the next step. Once you prove your skill set during your initial short-term trial period, top performers have the opportunity to convert into full-time, year-round positions. These roles provide a solid operational foundation, continuous “tailored training solutions,” and access to our full total rewards benefits package.

Not necessarily. While a background in customer service or healthcare is a plus, what we value most is empathy, clear communication, and reliability. We provide 100% fully paid training for all new hires to ensure you have the knowledge and tools required to succeed.

Ready to build your
service experience?

Explore our current openings and take the first step toward a rewarding new career pathway today.

Ready to build your
service experience?

Explore our current openings and take the first step toward a rewarding new career pathway today.